A technical support resume is prepared by a person who wish to work in the technical support department of an organization. The individuals who work in the related posts have to provide needed technical support to their department and the seniors. A technical support position is needed in all types of organizations irrespective of their size. A technical support resume example must be prepared in such a manner so that it showcases all the needed details in an effective manner.
Sample Technical Support Resume Example
Mathew J Holland
#42, Harwich, Essex, London, CO12
Experienced and dedicated technical support executive, seeking a challenging position in a reputed software organization.
Possess a valid passport and permitted to work legally anywhere in London.
Summary of Qualifications
- Capable to work independently to meet deadlines effectively.
- Very organized and meticulous work ethics followed.
- Multitasking and strong ability to work under pressure
- Proficient in all software applications that require usage of internet.
Strong ability to follow instructions accurately and execute them on time.
- Technical Support staff from 2008 till date at ABC Networking company, London
Main duties and responsibilities of work were involved the following :-
- Utilize processes and procedures to develop low cost testing solutions for the company.
- Worked on complex projects that involved accounting modules and system access.
- Maintain customer satisfaction at all stages by offering first call resolution.
- In charge of multi functional networking devices.
Part of support team entrusted with activities related to Microsoft based applications, email and print servers and other peripherals as well.
- Bachelors in Science from London University in the year 2007
- Diploma in Internet technologies from ABC Institute in the year 2009
Working knowledge of following hardware skills set :
- Dense wave division multiplexors and Adva products.
- Fiber channel connectivity.
- Network hardworking.
- SNA networking elements.
References are available on professional request.