Team Leader Resume
Team Leaders are supervisors of the operations, transactions and performance of a group of employees. They are responsible for ensuring that all tasks and functions of each member of the team are well executed following company procedures and protocols. Team Leaders are also concerned with the development of the team members and therefore conduct seminars, trainings and entertainment activities to achieve harmonious working relationships among them.
Team Leader Resume Example
Arnold Cook
147 Sanders Lane, Portland
Texas, 65842
Phone: (654) 875-6512
acook@gmail.com
Objective
Hardworking and reliable professional seeking to be employed as Team Leader
Summary of Qualification
- Competent management and organizing skills in human resources
- Excellent interpersonal and social skills able to pacify and explain products and policies to individuals
- Ability to train and develop individuals to be excellent customer service representative
- Professional and objective decision making skills needed for the business
- Excellent communication skills in both written and oral
- With abilities to draft and implement staff development plans and programs
Career Experience/Job History
2008 – present: Team Leader, Best Magic Detergents
- Handles a group of 10 employees tasked to do marketing and sales of detergent products
- Executes trainings and seminars for public speaking and marketing skills for staff development of the company
- Delivered product demonstrations to households, offices and other potential clients
- Gave incentives and bonus packages to successful staff who reaches the total quota consistently in a period of time
- Recommended for staff promotions if deserving
2006-2008: Customer Service Manager, SunStar Customer Support
- Manage schedules and responsibilities of customer service representative for the company
- Provide reports and analytics for strategies and business plan for the company
- Conducts training and seminars for new hires
- Attends corporate meetings and conferences with other sites for management trainings and information sharing with other managers and stock holders
Education
2002-2006: Bachelor of Science in Public Relations; Saint Joseph’s University
Professional reference will be furnished upon request
