Transport Customer Service Representative Guide Resume Example

Transport Customer Service Representative Guide Resume

A Transport Customer Service Representative answers phones and respond to customer requests and inquiries for their vehicle and they provide and answer these inquiries accordingly. They document these calls for future reference and ownership of the vehicle as well as logs personal information to be used by the transportation department of the government for information when they need it. Transport Customer Representatives must be knowledgeable in the field of transport to guide customers accordingly.

Transport Customer Service Representative Resume Example

Sherwin Summers

82 Front Royal Dr, Detroit

Michigan, 22884

Phone: (202) 402-0300

Winesummers@hotmail.com

Objective

To be a Customer Service Representative for a vehicle company

Summary of Qualification

  • Computer literate familiar with computer applications and able to learn application sa well as navigate the system for the immediate information relay to the customer
  • Professional verbal and written skills and able to type at least 30 words for minute
  • Excellent interpersonal and social skills
  • Able to sympathize and apologize for the inconvenience in behalf of the company
  • Works well with supervisors and colleagues and is a team player
  • Result oriented and delivers immediate action to guests inquiry and needs

Career Experience/Job History

2006 – present: Customer Service Representative; General Motors Corporation

  • Responsible in seeking information and detail regarding customer inquiry about operation and parts of the different types of vehicles made by General Motors
  • Customer Service representative handling inbound calls for Chevrolet, Cadillac, Buick, GMC and Hammer
  • Attend seminars and training for new products being introduced to the market
  • Able to adapt on the changing products on the company
  • Works under minimal supervision and is a team player
  • Willing to work on shifts and do field work for the company
  • Attend functions and promotional introduction of the company

Education

2002-2006: Bachelor of Science in Management; Michigan State University

Professional reference will be furnished upon request

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