Customer Service Sales Representative Resume Example

Customer Service Sales Representative Resume

A Customer Service Sales representative is responsible for offering and searching for the best possible location and needs of the customer. They cater to sales of various opportunities like internet service, insurance, hotel reservations, various product sales, pay per view subscription and other promotional service for companies. They mostly handle inbound phone calls for customers seeking various needs for their company and personally. They are also capable of making outbound calls for updates and delivery of information to the customers as needed.

Customer Service Sales Representative Resume Example

Crystal Samuels

17 N Broad St, Lewiston

Texas, 75486

Phone: (716) 444-5171


Experienced Customer Sales representative seeking employment for a fast and growing call center company

Summary of Qualification

  • Exceptional talent in handling customer inquiries and persuasive in handling sales for a product
  • Outstanding navigational skills for information centers and web site applications for information
  • Excellent communication skills either written and verbal
  • Ability to adapt on expanding and new services from he company
  • Willing to work on shifts and is a team player

Career Experience/Job History

2008 – present: Reservation Sales Representative, InterContinental Hotels Group

  • Call center representative handling inbound calls for hotel reservations all around the world
  • Attend seminars and training for new hotel opening and their amenities
  • Ability to seek information and detail regarding customer inquiry especially amenities and policies of the hotel
  • Ability to navigate IRIS set up by the company
  • Commendations from customer regarding a job well done and high customer satisfaction surveys
  • Consistently meeting company metrics such as revenue return and handling time of calls

2006-2008: Customer Service Representative; Convergys – Dish Network

  • Responsible for sales of different pay per view movies and events for the cable network
  • Offers additional subscription to new applicants for the cable company customizing their channel choices and possible promotions for the company


2002-2006: Bachelor of Arts in Journalism, University of Minnesota

Professional reference will be furnished upon request

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