Bank Customer Service Resume Example

Bank Customer Service Resume

Bank Customer Service Staff work within the realms of responsibilities requiring values of being people-oriented, service-driven and seeking for customer satisfaction.  Banks rely their operations heavily on customer service since it aims to generate income and profit from people’s finances and properties.  Thus, bank customer service staff should ensure that these customers expand and remain to be faithful to availing of the services of the bank.  They must possess pleasing personalities and excellent interpersonal relations skills.

Bank Customer Service Resume Example

Cory Phallon

7882 Summer Drive

Santa Barbara, 7687

Phone: (212) 210-2100

cphallon@gmail.com

Objective

Hard working and highly dependable individual seeking for a job in Bank Customer Service

Summary of Qualification

  • Excellent public relations and interpersonal skills
  • Commendable skills in communication both written and oral
  • Very logical and good problem-solving skills
  • Very good in following instructions and very logical in implementing tasks
  • Highly dependable, can read and interpret plans and instructions and implement accordingly
  • Able to work as a team and can implement specific tasks with minimal supervision
  • Very good health condition and can start work immediately

Career Experience/Job History

2008 – 2011: Bank Customer Service, Wellness Bank

Interacted with clients, took details and made interviews to gather necessary financial data

  • Expanded networks of clients and maintained close communication with them to inform them of promos and relevant information
  • Managed customer inquiries, feedback and complaints if any
  • Processed applications, documents and forms of clients
  • Managed information from data entry and records and used computer software and program to hasten processing
  • Made cost estimations for services and charged clients with appropriate fees
  • Sought for customer feedback and asked for customer satisfaction ratings every after major transactions handled

Education

2004-2006: Bachelor of Arts in Communication Arts, University of California

Professional reference will be furnished upon request

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